WhatsApp assistant for a health center
A receptionist who never takes a day off.
Medical institute
Assistant · replies instantly
Assistant · replies instantly
Hi, what do I need for an ultrasound?22:10
A medical order and your card. The co-payment depends on your insurance: which one do you have?22:10
The one from my job, I have it here.22:11
Great. Here is the booking channel for ultrasounds; they'll confirm first thing tomorrow.22:11
The problem
At a health center with many professionals, the same questions about appointments, tests and coverage can take up a good part of the staff’s day.
What we built
An AI WhatsApp assistant that answers at any hour with the details of every professional and every test, routes bookings to the right channel and is managed from its own dashboard. It never gives medical advice.
Results
Built with
Node.js · PostgreSQL · Redis · Claude · WhatsApp Cloud API · Docker
01
Answers the usual questions 24 hours a day
02
Details of every professional and test, always up to date
03
Hands over to a person when needed, without giving medical data
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