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WhatsApp assistant for a health center

A receptionist who never takes a day off.

Health center (example)
Assistant · replies instantly
Hi, what do I need for an ultrasound?22:10
A medical order and your card. The co-payment depends on your insurance: which one do you have?22:10
The one from my job, I have it here.22:11
Great. Here is the booking channel for ultrasounds; they'll confirm first thing tomorrow.22:11

Sample data

The problem

At a health center with many professionals, the same questions about appointments, tests and coverage can take up a good part of the staff’s day.

What we built

An AI WhatsApp assistant that also answers outside business hours with the details of every professional and every test, routes bookings to the right channel and is managed from its own dashboard. It never gives medical advice.

Results

Built with

Node.js · PostgreSQL · Redis · Claude · WhatsApp Cloud API · Docker

01

Answers the usual questions also outside business hours

02

Details of every professional and test, always up to date

03

Hands over to a person when needed, without giving medical data

Facing a similar problem?

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